Name: M. Gearhart
Rank: MSgt.
Type of issue: (Software, Hardware, Steam, Not sure) Hardware
Brief Description of Issue: Whenever someone watches netflix in my house my ping goes up to 150 when its normally around 20. The modem that we have is probably close 9 years old. We have DSL internet so we have modem and we have router.
The Modem is a SpeedStream 5200 and the Router is a Netgear N600 wireless duel band router model WNDR3400...whenever i go to download something say off steam the max download speed i get is like 370 kb/s
I am not sure if that is because of our isp or because of our old router and modem...I'm not sure if i am missing a lot of details in this post but i would like to go look at options tomorrow and would like some input before i go purchase something that i didnt need in the first place jus to have it be the isp or whatever. thanks!
***Medical Supply Staff ONLY Below this line***
Current Status: Resolved
Researching
Pending Reply
Resolved
Unresolved
Main Technician: 2ndLt. Holland
Supporting Technician: Sgt. T. Heresy