Resolved - Windows Problem

[Griswold]

sorry my mistake holland, i didnt realise that something along these lines had been implemented in the MSO.

Name: Joshua Griswold

Rank: Gunnery Sergeant

Type of issue: Unknown

Brief Description of Issue:

So guys im having a problem with what i suspect is with my OS. My computer at times, while playing any game, will black screen. Both of my monitors Stop receiving information and any sound that was playing will loop until it shuts down and i can restart it.

The connection i have been able to make is that it only happens when i am playing a game, sitting idle my computer has never black screened.

Could it be because most of the application on my computer are 32 bit when i have 64 bit Windows 7? or is it something more complicated?

Any input to my woes would be greatly appreciated.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: Pfc. N. Holland

Supporting Technician:

Edited March 29, 2012 by Holland 1st MRB

[Dillon 1st MRB]

I suspect it is actually with your you overheating. Do you blow out your case with compressed air?

[Griswold]

recently no but i'll give it a try

[Al-Jefri 1st MRB]

You can use this software to check your computer's temperature, HWMonitor

[Holland 1st MRB]

Please use the appropriate form as posted here.

As for the problem, I will do a little research into it and hopefully get back to you if I find anything.

[Griswold]

sorry my mistake holland, i didnt realise that something along these lines had been implemented in the MSO.

Name: Joshua Griswold

Rank: Gunnery Sergeant

Type of issue: Unknown

Brief Description of Issue:

So guys im having a problem with what i suspect is with my OS. My computer at times, while playing any game, will black screen. Both of my monitors Stop receiving information and any sound that was playing will loop until it shuts down and i can restart it.

The connection i have been able to make is that it only happens when i am playing a game, sitting idle my computer has never black screened.

Could it be because most of the application on my computer are 32 bit when i have 64 bit Windows 7? or is it something more complicated?

Any input to my woes would be greatly appreciated.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: Pfc. N. Holland

Supporting Technician:

Edited March 29, 2012 by Holland 1st MRB

[Holland 1st MRB]

Thank you for contacting the MSO office.

If your video card is not overheating or clogged up with dust as previously stated, please be sure that all of your drivers are up to date.

Out of date drivers can cause very annoying issues such as this.

Here is a helpful article of how to update your drivers; http://pcsupport.about.com/od/driverssuppo...riverupdate.htm

[Holland 1st MRB]

Has the problem been resolved? I saw you in the pub earlier, so I would assume you have it working.

Please confirm resolution of the problem, and if possible, what you did to resolve it.

Edited March 27, 2012 by Holland 1st MRB

[Holland 1st MRB]

Because I have been seeing you in game for the past little while, I will assume that the problem has been solved and will be marking this topic as such.

If the problem is not solved, feel free to throw a PM my way or post again in this topic and I will be sure to help you out.

[Griswold]

yes i havent had any problems lately. I did update have put some extra fans in my room to get some cooler air in here.

[Holland 1st MRB]

Good to hear. Hopefully there will be no further problems in the future.