Resolved - Mass Effect

[Quarterman 1st MRB]

Name:K Quarterman

Rank:Cpl

Type of issue:Mass Effect wont load up

Brief Description of Issue:So when i first tired loading it up, I had to download the Microsoft X or what ever its called. Now when I go to load it up I get the steam message saying:

Preparing to launch Mass Effect.

It shows up for a second then goes away and nothing happens.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: Al-Jefri

Supporting Technician: N. Holland

Edited April 1, 2012 by Holland 1st MRB

[Cast 1st MRB]

Ah i got that, did you try running it as admin on your computer? I think I also did properities 'Verify Intergrity of Game Cache...'

[Al-Jefri 1st MRB]

Please use the form in this link so we can help you solve your problem better.

[Kirkendall 1st MRB]

I had that same issue, I actually fixed it by launching Mass Effect 2 through Steam. It then installed some various things and allowed Mass Effect 1 to launch. Apparently Mass Effect 1 doesn't install all the required files to launch. If you don't have ME2 through Steam, then I have no idea.

[Quarterman 1st MRB]

Name:K Quarterman

Rank:Cpl

Type of issue:Mass Effect wont load up

Brief Description of Issue:So when i first tired loading it up, I had to download the Microsoft X or what ever its called. Now when I go to load it up I get the steam message saying:

Preparing to launch Mass Effect.

It shows up for a second then goes away and nothing happens.

***Medical Supply Staff ONLY Below this line***

Current Status: (Researching, Pending Reply, Resolved, Unresolved)

Main Technician:

Supporting Technician:

[Al-Jefri 1st MRB]

It seems to be a problem with steam not correctly installing the files or compatibility issues. Alot of people are having the same issue as you but each person is getting a different solution to the fix so let's start with the easy to do ones.

1. Verify integrity of game cache by going to properties and clicking the tab "Local Files" it should be there

2. Try running Steam as an administrator

If both don't work then try this:

Go to your Steam folder located at Program files. From there you want to go to steamapps --> common --> mass effect. Now that you're here, right click Luancher.exe --> Properties --> compatibility and Run it as administrator and XP SP2. Do the same for MassEffectLauncher.exe. Now you go to Binaries which is located at the same folder as the previous .exe's (Program Files --> Steam --> steamapps --> common --> mass effect). And while you're there you must do the same thing for the exe files as you did for exe files in your mass effect folder.

If none of these work:

What kind of OS are you running and what is your computer specs?

You can get your computer specs by pressing "Windows Key + R" and then typing "dxdiag" in the box.

[Holland 1st MRB]

Is the problem isolated to Mass Effect 1? Do any other games fail to load? If so, which ones?

As always when a game fails to load, check the status of your drivers. If any need updating, update them. If any critical drivers are disabled (graphics drivers, display drivers, etc), enable them.

Your drivers can be managed easily through the device manager.

[Quarterman 1st MRB]

Wow, I bought Mass effect two and loaded it up, and now Mass effect 1 works. Sorry everyone else, but Kirk won. Thank you guys for all the other ideas. Problem fixed.

[Holland 1st MRB]

Very happy to hear it. So long as the problem gets fixed, it makes no difference who gives the final solution.

[Al-Jefri 1st MRB]

Aww I lost

[Cast 1st MRB]

Aww I lost

Nicked my ideas too. Sucker lol just kidding