Resolved - Gooderham :: Alt Key Issue

[Gooderham 1st MRB]

Name: Gooderham

Rank: Captain

Type of issue: Hardware/Software

Brief Description of Issue:

Alright, so on my mouse I had button #5 bound to the Right ALT key, and the Right ALT key bound to Vent. This was the only way to have my mouse used in Vent.

Now, my ALT keys are permanently keyed. I enabled the on-screen keyboard to show what was happening, and I can see that both the left and right keys are being hit. I have tried a new mouse, and all combinations of unplugging and trying to fix it.

I can't do anything.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: WO. M. McDowell

Supporting Technician:

Edited May 6, 2012 by Holland 1st MRB

[Gooderham 1st MRB]

That is probably true, but the issue is that my system believes the ALT key to be in use all the time, which it is not.

[Gooderham 1st MRB]

Desktop. I turned it off, giving up, and have now turned it back on and it seems to be working pretty well...

[Gooderham 1st MRB]

After a lot of fiddling, I have decided it is my mouse that isn't working. The keyboard seems to be working fine, no issues, but the mouse is not working. The two macro buttons on my Razer Deathadder are non responsive.

[Gooderham 1st MRB]

Yes, I have it bound to something else currently. However, the mouse is not particularly responsive.

[Gooderham 1st MRB]

Last night I managed to install the latest drivers through the Razer Driver program. The computer then said that the device was not up to date.

Ok, so doing what you suggested, I went to double check the device manager and found this:

Under Mice and Pointers it found the "HID-compliant mouse" described as "Razer DeathAdder mouse"

and

"Razer Device" Unknown Device

I tried to update the HID-compliant mouse, but it told me that the device is up to date.

[Holland 1st MRB]

Has this been resolved as of yet?

Please confirm whether or not this is still an issue.

I am sure somebody with the appropriate knowledge would be able to assist you further.

Edited May 1, 2012 by Holland 1st MRB

[Gooderham 1st MRB]

This issue is more or less resolved. The side keys on my Razer Deathadder are fried, so I just don't use them anymore.

[Holland 1st MRB]

At least the main issue was resolved. I wish we could do more about the malfunctioning keys.

Thank you for your response.