Resolved - Sound crashing my games

[evo-lution ßÄЯ]

Name: evo-lution

Rank: BAR

Type of issue: Software

Brief Description of Issue:

So i have noticed that whenever i am playing anything from DoD:S to APB my sound will be fine but after a little it will freak out and my games will crash is there any way to fix this or should i just kill my sound drivers?

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: TSgt. Holland

Supporting Technician:

[evo-lution ßÄЯ]

I updated my video drivers not too long ago but my sound drivers i have never updated. i went looking for realtek's website to update but its all third party.

[Bryant 1st MRB]

make sure that all the drivers are up to date ect ect ect...if the problem presists start reverting to old drivers that did work on the computer

[Holland 1st MRB]

Go to your start menu, then control panel, then device manager.

You would be looking for "Display adapters" and "Sound, video, and game controllers".

Right click the listings under these sections, and click "Update driver software".

[evo-lution ßÄЯ]

Go to your start menu, then control panel, then device manager.

You would be looking for "Display adapters" and "Sound, video, and game controllers".

Right click the listings under these sections, and click "Update driver software".

So i did this and it told me all drivers are updated BUT looking at it there are what appears to be 4 of the same driver just in 4 different locations... is that normal? i know i messed something up when i build this but damn!

[Holland 1st MRB]

I am not sure on exactly what Nvidia's drivers are up to, though I do know that it is normal to have multiple of them.

If I had to guess, I would say that there is one for an HDMI (High-Definition Multimedia Interface) connection, two for the DVI (Digital Visual Interface), and one for a SPDIF (Sony / Philips Digital Interconnect Format).

Regardless, if you do not use specific ones, it should be safe for you to simply disable them if they annoy you (right click, disable).

In the device manager, go to the "System devices" section, and attempt to update any audio controllers, or otherwise audio related devices you may have.

What sound card do you have? Have you done anything with your computer recently (hardware)?

[evo-lution ßÄЯ]

I havent done any new hardware since i built it. the card is just the onboard sound card.

Edited September 10, 2012 by evo-lution ßÄR

[Holland 1st MRB]

When was the last time it had been working normally?

Define "Freaking out". Does the sound start looping(repeating the same tone or portion of a sound over and over again)? Is it popping like a firecracker?

It might be a good idea if you can post up all of your computer specifications, so as we can have a better idea of what is going on. Please try to include everything in your computer, as there could be a great many things causing this problem, one of which being a driver conflict between different pieces of hardware.

[Holland 1st MRB]

Do you need any further assistance on this ticket? Please respond with any updates or further information you may have.

[evo-lution ßÄЯ]

At the moment i have disabled all but one sound driver and it seems to have solved the issue at the moment i will have to reinstall them all at some point to see if that fixes the problem for good but thank you so much for all your help im sure i would be sitting and swearing at this machine if not for it.

[Holland 1st MRB]

Happy to hear it was resolved. Feel free to post another ticket should anything come back up.