Resolved - Steam Code

[Reis]

I just got my computer back from repair and now i can't log in to my steam account because i need the code that has been sent to my OLD and DELETED email. I've contacted steam support but haven't got any answers back yet.

So my question is,

Is there any other way to log in or fix this code or something? I want to play asap!!

[Gardner2]

It wont let you log in with your username and passowrd? Or did you forget your password and trying to reset to an old unused email address?

I had to reset mine once years ago as I stopped using the yahoo account I orginally signed up under, was a bit of a pain as you need to verify who you are with steam, luckily all of my emails have my name in them so it made it a bit easier.

This link might help you:

https://support.steampowered.com/kb_article...=4988-DHXV-7272

But ultimately if its due to needing info from a long lost email addy account, your going to need to contact them and get them to change your account email, then go through the recovery process to reset passwords.

Edited January 4, 2013 by Gardner 1st MRB

[Reis]

I know my password and everything, but everytime i try to log in to a new computer it ask me to write in a code that has been sent to my mail but my mail is old and deleted i just think that sucks.. They reset the computer when they repaired it to make it as good as possible and now it's like a diffrent computer. So steam doesn't let me in

[Gardner2]

I know my password and everything, but everytime i try to log in to a new computer it ask me to write in a code that has been sent to my mail but my mail is old and deleted i just think that sucks.. They reset the computer when they repaired it to make it as good as possible and now it's like a diffrent computer. So steam doesn't let me in

Ah k, your going to have to conact the dreaded "steam support" service then.

Have a couple items handy with you if you do, as they will require proof of purchase of some form under their new rules.

"If you don’t have access to the email address that is currently associated with your Steam Account please reply to this ticket..." (ie contact steam support) "...with your new email address and proof of ownership of your account:

Providing Proof of Purchase

https://support.steampowered.com/kb_...2268-EAFZ-9762

Please also provide the names of any email addresses you may have previously used on the account in question."

fyi.

Basically, when you contact support, put in your original email addy you no longer have access to explaining that to them. Include your new email address, and if they respond asking for proof of purchase, you then basically need a CD key(S), one of the receipts if you purchased anything through them, etc. To show you are who you are for that account. They then manually change it for you and resend you a verification code to your new email to click.

https://support.steampowered.com/kb_cat.php?id=75

Edited January 4, 2013 by Gardner 1st MRB

[Reis]

Just sent a message to the steam support with the credit card stuff registred on my steam account that should do it, or should it?

[Gardner2]

Just sent a message to the steam support with the credit card stuff registred on my steam account that should do it, or should it?

If should as long as you included the old and new email addy's as well.

It usually takes 1 to 3 days for them to straighten it all out then your good to go. If you have not done so already, I'd make your new email a gmail account or similar that you can access anywhere.

[Reis]

Yes i sent some explanation and both of the emails! Thanks for the help Gardner!