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Resolved - Windows 7 updates failing


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Posted (edited)

Name: K.Gardner

Rank: SSgt.

Type of issue: (Software, Hardware, Steam, Not sure) Software

Brief Description of Issue: Windows 7 updates will not update, been about 2 weeks now, I have about 14 updates it is recommending, they download then I do the required restart, it gets to about 99% then says they have failed and restarts the computer automatically, tries again same thing, then it says its reconverting back to the previous settings and restarts again. Does not give me an error code when it does this. But if I go into my update history it gives a ton of them. Tried looking them up on the windows help window and it does not give me any details, and did the windows help website autofix thing they have it says it cannot detect any problems.

Everytime I shut down my computer and restart it goes through the attempts again, and it starting to get annoying as my previously 30 second boot up is not taking up to 10 minutes with the update attempts.

Running Windows 7 Professional, laptop is an Acer Travelmate 7730g, intel centrino2 core2 duo P8700 @ 2.53ghz, 4gb ram, 32bit operating system, Nvidia 9600m GT cuda video card.

I've tried selecting just one update at a time for install, same thing still happens.

I run Windows Essentials Anti Virus, and have recently done a CCleaner to see if it would pick up anything nothing found.

***Medical Supply Staff ONLY Below this line***

Current Status: (Researching, Pending Reply, Resolved, Unresolved)

Main Technician:

Supporting Technician:

Edited by Gardner 1st MRB

7 answers to this question

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  • 0
Posted

If you have a bunch of updates try running one at a time and restarting between each to find the culprit update. Once you do, post it.

If it's just one update that will not install, see if you can find that update to manually download and install from Microsoft.

If it's just that one update and you can't do the previous steps, you might have to re-install your OS.

  • 0
Posted

yea its looking like the complete reinstall of windows route alas.... I was hoping to advoid that as I have no clue where my disk is in the basement pile of boxes lol.

I tried the installing 1 update at a time, other then driver updates working, none of the windows updates will work, and theres 14 of them.

Some of the errors:

Security Update for Windows 7 (KB2753842)

Installation date: ‎02/‎02/‎2013 3:03 AM

Installation status: Failed

Error details: Code 800F0826

Update for Windows 7 (KB2786400)

Installation date: ‎02/‎02/‎2013 3:03 AM

Installation status: Failed

Error details: Code 800F0826

Cumulative Security Update for Internet Explorer 9 for Windows 7 (KB2761465)

Installation date: ‎02/‎02/‎2013 3:02 AM

Installation status: Failed

Error details: Code 800F0826

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 SP1 x86 (KB2756921)

Installation date: ‎02/‎02/‎2013 3:02 AM

Installation status: Failed

Error details: Code 800F0826

Security Update for Windows 7 (KB2770660)

Installation date: ‎31/‎01/‎2013 7:55 PM

Installation status: Failed

Error details: Code 800F0826

Update for User-Mode Driver Framework version 1.11 for Windows 7 (KB2685813)

Installation date: ‎31/‎01/‎2013 7:54 PM

Installation status: Failed

Error details: Code 8007054F

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 SP1 x86 (KB2742599)

Installation date: ‎30/‎01/‎2013 8:48 AM

Installation status: Failed

Error details: Code 800F0826

  • 0
Posted (edited)

Do you know your windows key? That's the part that costs money, I can get you a link to download a new disc image.

If you don't know your product key, you can use this http://download.cnet.com/Windows-Product-K...4-10964844.html to look up your key and write it down before you reinstall.

Let me know if you need a disc image, and what version your key is for.

Edited by Lafy BAR
  • 0
Posted

Ran into a friend yesterday he did something with hiding some of the updates? And got them to start installing, then unhid the problem ones afterwards and got them to install.

Looks like I might be okay, will know on the next batch of updates windows releases I guess.

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