Jump to content
  • 0

Closed - Display driver update installation causing BSOD


Question

Posted (edited)

Name: J. Griswold

Rank: Warrant Officer

Type of issue: Display Drivers

Brief Description of Issue: So I currently run an AMD video card and today Raptr decided to tell me that an update from 13.12 to 14.4 was available. I download the 14.4 driver update and I was in the process of installing it when the installation BSODed my computer. The only way to return my computer to function use was to use a system restore. I have looked far and wide among the internet and can't find a single mention of this happening to anyone else during the installation phase.

The BSOD mentions page_fault_in_nonpaged_area and the file name atikmdag.sys, I have not been able to read the referenced memory files in the crash normally displayed at the bottom because the BSOD is normally to quick for me to read. I would post my dump file but I don't know where to find it. If someone could point me in the direction of the dump file is normally placed I can try to post it for everyone to see here.

Until this is fixed I will continue to run 13.12 because I have had no problems with this driver, ever.

***Medical Supply Staff ONLY Below this line***

Current Status: Closed

Main Technician:

Supporting Technician:

Edited by Holland 1st MRB

8 answers to this question

Recommended Posts

  • 0
Posted
Have you tried running it as a clean installation? (Also make sure you're running any driver update as administrator)

Tried running as admin still happened, as to a clean install i would have to say no because i have no idea what that means

  • 0
Posted

it means it completely removes the old software and replaces it with the new instead of just overwriting. you can find that setting under custom install i think. there should be a check box somewhere that says preform clean install.

  • 0
Posted
it means it completely removes the old software and replaces it with the new instead of just overwriting. you can find that setting under custom install i think. there should be a check box somewhere that says preform clean install.

i'll give clean install a shot

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Recent Posts

    • 2nd Platoon Weekly Attendance   Week of 27APR2025   P = Present | E = Excused | A = Absent   Platoon Staff CWO. A. Pitteway - Present 1stSgt. J. Candy -  Present GySgt. A Yoder -  Present GySgt. R. Fielding - Present   1st Squad Squad leader:  Cpl. M. Noel - Excused Cpl. B. Grande -  Present Cpl. R. Smith -  Present Cpl. C. Keebler - Present Pfc. D. Moffat -  Present     2nd Squad Squad leader:  SSgt. S. Holquist - Excused Cpl. T. Scary -  Present Cpl. C. Marsh - Present Cpl. W. Swift - - Excused Pfc. M. Oake - Excused Pvt. R. Zera - Absent Pvt. J. Coelho - Present  
    • Name: Brother Bear   Steam I.D: STEAM_0:0:120956468   Duration of Ban: Permanent   Reasons for the Ban: Racist comments   Demo Provided?: N   Comments: Said the N word a couple of times
    • Welcome to the 1st Marine Raider Battalion! Now that you have been accepted don't forget to: 1. Check in at the Recruit Depot 2. Read the Marine Raider Handbook (you are expected to know everything in it) 3. Change your steam friends Avatar 4. Download, install and log into Discord NOTE: Please be aware that you will not have access to the above links until an officer has given you full access to the forum. Access to the forum should be given to you within the next day.
    • MARINE CORPS ENLISTMENT OFFICE Camp Pendleton, CA   RECRUITMENT LETTER     Hello Paul Smith, Thank you for taking interest in joining the 1st Marine Raider Battalion.   During your trial period the following will occur: Once accepted as a Recruit, you will remain as a Recruit for 2 weeks from the day of your acceptance until the next BCT Class is offered. During your time as a recruit, it is highly encouraged to play within the Public Server and join Discord with our other members. Upon acceptance, you will be contacted by one of our DIs when the next available BCT is scheduled via the appropriate Discord channel.   We have a BCT class every two weeks. Please keep an eye out for when the next one is made available once you've completed your time requirements!   Upon stating that you understand all the information here, an admin will change your forum name and login to be :   P. Smith 1st MRB   Take the time now to change your Steam and in-game name to:   Rec. P. Smith [1st MRB]     Please make sure to verify your forum account by checking your email. Also, please respond below with a reply showing that you have read and understand these rules. You cannot be fully accepted until you do so. We have a limit on the time to reply, if you do not do so within 48 hours, your application will be denied. Once you reply, you will be approved for your trial period unless otherwise posted.  
×
×
  • Create New...