Resolved - F12 Key will not Screenshot in Steam

[Candy 1st MRB]

Name: James Candy

Rank: Technical Sergeant

Type of issue: Software/Steam

Brief Description of Issue: For some reason when I try to take a screenshot using F12 in Steam (it is what I have used for years) my computer kicks out of DoD:S (I havent tried it in other games) and acts like it goes into Standby mode. The monitor shuts off and the computer will not respond until I hit a key. When I hit the key monitor turns back on and I am at the Login screen for Windows. I click my avatar and I am back, like nothing happened, the game responds and everything. Usually when I take a screen shot with F12, it is in combination with the TAB key (I need to screenshot whose in game for attendance at practice) if that helps.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Researching

Pending Reply

Resolved

Unresolved

Main Technician: Heresy

Supporting Technician: McDowell

Edited May 4, 2014 by Heresy 1st MRB

[Heresy 1st MRB]

Within the main Steam App please go to "Steam" menu --> "Settings" --> "In-Game" and tell us what your Screenshot shortcut keys are set to.

[Candy 1st MRB]

Sorry took so long to get back to you. The screenshot key is set to F12

[Heresy 1st MRB]

Yeah that was the next step. I have nothing bound to the in-game screenshot key. Please let us know what you have set in-game.

[Candy 1st MRB]

I took off F12 in game and its working again! Thanks Guys! You can close this.

Edited May 4, 2014 by Candy 1st MRB

[Heresy 1st MRB]

Good deal! Closing the ticket here.