Resolved - FPS DROPS IN ALL GAMES

[Sanchez]

Name: Alejandro Sanchez

Rank: Pvt.

Type of issue: Not Sure Not Sure

Brief Description of Issue: The past 3 days I've had major fps drops in every game. In DoDs i used to have 150+ now i have 60 to 10, in Wot it used to be 60, now it 25 to 17. I have updated my graphic card thinking that would help but sadly it didn't. Please help

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Researching

Pending Reply

Resolved

Unresolved

Main Technician: J. Candy

Supporting Technician: R. Vicari

Edited September 12, 2014 by Candy 1st MRB

[LaGesse 1st MRB]

Do you have any programs running in the background?

[Sanchez]

Nope

[Candy 1st MRB]

Sanchez, lets get the basics:

What is the video card brand and model?

What is the driver version currently being used?

What games are you seeing the drops in mainly?

Do you have and antivirus/antispam software running in the background?

Have you recently installed any new software/games?

Have you recently changed any hardware on our computer (Processor, added memory, etc)?

Have you tested your graphics card with programs such as 3D Mark or Heaven's Mark? If so, what were the results?

Have you tested your ISP/contacted them for any internet related issues?

When is the last time you flashed your routers bios?

When is the last time you updated drivers for your computer hardware(no video card) including Windows updates?

I realize these are a lot of questions but any one or combination could contribute to your problem. I will look into this issue while you answer the questions.

[Vicari 1st MRB]

Check your background processes, not just programs. Most likely it's some process taking up a lot of CPU. Antivirus stuff tends to do that a lot as well. If you go to your search in the start menu and type msconfig, you can see which process start with your comp. You could try to minimize the amount that starts when you boot up. Let us know if you find anything.

Edited September 12, 2014 by Vicari 1st MRB

[Sanchez]

Problem fixed had to flashed my router Ty all for trying to help me

[Candy 1st MRB]

Well, I am glad it was one of the things I mentioned =) Ticket will be closed.

[Vicari 1st MRB]

Sweet deal! :-D