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Resolved - Can't join the private server

C. Wilson 1st MRB

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C. Wilson 1st MRB

Posted
Posted (edited)

Name: C. Wilson

Rank: SSgt

Type of issue: Not sure

Brief Description of Issue: I still can't connect to the private server - it keeps giving me this message "connection failed after 4 retries". I have no issues joining the public server.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Researching

Pending Reply

Resolved

Unresolved

Main Technician: GySgt. Candy

Supporting Technician:

Edited by Candy 1st MRB

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Candy 1st MRB Secretary of Posts

Candy 1st MRB

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Posted (edited)

We will look into this Wilson. I have contacted a few of the technicians to investigate. Lennings had the exact problem yesterday. Things we tried were:

-Verify the DoD:S game cache through Steam (right click the game and click "properties")

-Disconnect from Steam and reconnect

-Reset your router

-Reboot your computer

-Check your firewall and see if the server is blocked

With your problem and some of the other ping issues we are starting to get we will need to do some tests. You and Lennings are both Euros but I haven't heard any problems from other Euros. Some of the ping issues we have had are from the Eastern time zone, but I am in central and have no problems, ping or connection. It may come down to your ISP. Those are some of my thoughts, I will have other techs try to help as well.

Edited by Candy 1st MRB
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