Unresolved - Other PC looses Internet when i start DOD:S

[Wirths]

Name:Wirths

Rank:Sgt.

Type of issue: Software & Hardware & Steam & Not sure

Brief Description of Issue:

Everytime i start DOD:s in Steam my wife gets disconnected in WOW and sometimes i also get disconnected from Vent.

The disconnect only happens for like 20 Seconds then everything runs normal.

I got a Cable Modem wich is connected to a small Cisco Switch (non managed) which connects my PC, the Laser Printer, my Wife's PC and a Powerlan Adapter with the Cable Modem in the next Room.

I got a domain at home. but i dont think this has something todo with the issue. I mean im an technican myself.. but at the moment i cant come up why this would happen.

So im looking for ideas here instead of a true solution

***Medical Supply Staff ONLY Below this line***

Current Status: Unresolved

Researching

Pending Reply

Resolved

Unresolved

Main Technician: Sgt. S. Woz

Supporting Technician:

Edited June 14, 2015 by Bradley 1st MRB

[Woz 1st MRB]

Do you have any other known good network switches that you could try in place of the current one to test if it is the network switch? That would be my first guess.

Also, when you say PowerLan, are you talking about those networking adapters that connect to your existing electrical home wiring to let you use power outlets for internet?

[Wirths]

I assume I could borrow a switch from work.

And yes I'm talking about the thing that connects over the power outlet.

I might want to add that my cable v connection was not very good from the isp side in the last month's.

It's often a lot sloweer than it should between 5 an 11 pm. I assume they are overbooking a lot .

So the issue might also be the provider. But I will try to test another switch.

[Woz 1st MRB]

If you have a suspicion that it is the modem or ISP, you could watch the uplink, downlink, and data lights on the modem to see if any of their absences coincide with the short disconnect.

Since it is affecting multiple computers, this definitely going to be a process of eliminating what part of the network is causing the issue by testing it without it, then replacing or removing the faulty device. Try to get a hold of a switch from work and test it out. If it still occurs with a different switch then either both switches are bad (unlikely) or there is something else about the network that is causing issues.

[Candy 1st MRB]

It has been a few weeks since the last post here, any updates Wirths?

[Wirths]

Problem is still there, i hadnt had the opportunity to change the switch yet.

Got a lot to do at work at the moment.

[Wirths]

Thank you Bradly you can close this Topic now.