Resolved - Headphone microphone issue

[Lystad 1st MRB]

Name: D. Lystad

Rank: GySgt.

Type of issue: (Software, Hardware, Not sure)

Brief Description of Issue: For some reasons my microphone for my headphone (Original used for phones) stopped working, and changed back to laptop mic. I got a universal jack. I tried to find my headphones in sounds with no luck, tried to find it in Device Manager. But wasen't there either. Only thing that work is outbound.

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Researching

Pending Reply

Resolved

Unresolved

Main Technician: MSgt. J. Bradley

Supporting Technician: TSgt. J. Hill

Edited October 5, 2015 by J. Hill 1st MRB

[Bradley 1st MRB]

Have you had a chance to try your microphone on another PC Lystad? I'll get in touch with you and see if drivers might be the issue.

[Lystad 1st MRB]

Have you had a chance to try your microphone on another PC Lystad? I'll get in touch with you and see if drivers might be the issue.

I haven't had any chance to check it on any other PC yet.

[J. Hill]

Few questions. Have you made sure that it is plugged in all the way? Sometimes they come a little loose and break connection. Also unplug it and plug it back in. see if it detects new hardware. Did you recently upgrade to Windows 10? Not everything works as it should with windows 10. Look for crimps in the cord. If it is just a cheap flimsy cord, it may have a broken wire under the insulation. Generally I do not use telephone headsets on computers. They do not normally work as well as ones made for the computer.

[Woz 1st MRB]

Just going to throw the obvious into the pot here because it works for me when I have this same issue:

Does restarting the computer make it show up again?

[Lystad 1st MRB]

Few questions. Have you made sure that it is plugged in all the way? Sometimes they come a little loose and break connection. Also unplug it and plug it back in. see if it detects new hardware. Did you recently upgrade to Windows 10? Not everything works as it should with windows 10. Look for crimps in the cord. If it is just a cheap flimsy cord, it may have a broken wire under the insulation. Generally I do not use telephone headsets on computers. They do not normally work as well as ones made for the computer.

I've done all the things you said, but ppl say they have a hard time to understand me on vent. And i don't know about how my mic is ingame.

But might be either the update or the wire. Might as well buy me a mic again (since i can't find my headset)

[J. Hill]

you are a little difficult to understand in game. I would go for a headset with a mike on it and try that. try one for computers, not a telephone. Hopefully it will be better.

[Lystad 1st MRB]

you are a little difficult to understand in game. I would go for a headset with a mike on it and try that. try one for computers, not a telephone. Hopefully it will be better.

I will then buy one next month. Thanks for the help! So for now you have to turn up volume to hear me lol

[Candy 1st MRB]

It appears the problem is solved with a new headphone purchase, Ticket Closed.