Resolved - Hansen Project reality error

[Scinta]

Name: A. Scinta

Rank: Sgt

Type of issue: (Software, Hardware, Steam, Not sure) Not sure

Brief Description of Issue: Me and Hansen are trying to get his computer to install PR (Project Reality BF2) on his computer and for some reason he is getting an error that states he cannot startup the application...his specs are as follows I will try and reach out to him to give you a more specific error message he is receiving from Windows.

System specs:

CPU

Intel Core i7-2600K @ 3.40 GHz 4.00GHz

Motherboard

Gigabyte Z68X-UDH3-B3

RAM

G.Skill RipjawsX 8 GB

GPU

PowerColor AXR9 285

Case

Thermaltake Soprano Snow Edition

Storage

ADATA Premier Pro SP600, 1TB Western Digital Blue, 500Gb WD Blue

PSU

Roswell 500w PSU

Operating System

Windows 10 Pro

Error Message:

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Researching

Pending Reply

Resolved

Unresolved

Main Technician:

Supporting Technician:

Edited January 7, 2016 by Hansen 1st MRB

[Woz 1st MRB]

Can you post the log file mentioned in the error? (PRLauncher.log)

Be sure to put it between

 tags to avoid weird formatting issues.

[Hansen 1st MRB]

Can you post the log file mentioned in the error? (PRLauncher.log)

Be sure to put it between

 tags to avoid weird formatting issues.

That is the log in the picture

[Woz 1st MRB]

From PR Support Forums

go to your documents/project reality/profiles/000x (where x is a number)

check to see you have all the files here, if not, take what you need

https://www.dropbox.com/sh/a0qm9ybeg...qozNmszAa?dl=0

Let me know if this fixes the issue for you.

[Woz 1st MRB]

Are you still experiencing this issue?

[Hansen 1st MRB]

Yeah and I tried the thing above and that didnt work

[J. Hill]

Try running it in Windows 8 compatibility mode. Some games are not yet set for windows 10. This may be one of them.

[Hansen 1st MRB]

For some reason now its fixed so im gonna mark this as resolved

[Scinta]

For some reason now its fixed so im gonna mark this as resolved

good job fixing it! lol