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Resolved - New headset problem

Moffat 1st MRB

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Moffat 1st MRB Forum Zealot

Moffat 1st MRB

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Name: David Moffat

Rank: SSgt

Type of issue: Probably software

Brief Description of Issue: I just bought a <<SADES A6 7.1 Surround Stereo PC Gaming Headset Headband Headphone>> and have been struggling with my microphone. It worked at first, but an hour lattle the mic had heavy interference and I couldn't hear my voice anymore. I tried reinstalling the drivers and the same thing happened: could here me at first but an hour later it was all screwed up. I tried switching USB port, tried to see if restarting my computer could work; nothing can do. I think it's a software problem since when I instal them at first the mic works fine. Thanks for your time :)! 

 

***Medical Supply Staff ONLY Below this line***

Current Status: Resolved

Main Technician: TSgt. R. Shank

Supporting Technician:

Edited by Shank 1st MRB
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Shank2 Forum Smoker

Shank2

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Mof,

 

Are you installing a CD that came with headset or using the web? If it's a CD install the drivers then use a software tool like drivermax to to see if there is a recent update. Also if this doesn't work I had issues with the realtek audio drivers windows automatically installs with windows update and had to manually remove the realtek drivers for mine to work properly. I will do more research in AM at work and post anything I may find. Let me know either way good or bad.

 

*Addition - So far I read a lot about compatibility issues with windows 10. I'm not sure if you are running ten or not. But others state that the drivers are not compatible*

 

Shank

Edited by Shank 1st MRB
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Moffat 1st MRB Forum Zealot

Moffat 1st MRB

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Fixed it yesterday actually; what did it was that I enabled ''Stereo Mix'' in the Recording tab of Sound. For some reason I had to do it in order to run Star Wars Battlefront, and I found out after that that my mic wouldn't brake anymore. Man sometimes I just don't get computers lol; thanks a lot for the help Shank!

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