Windows can't detect internal hard drive anymore

[Moffat 1st MRB]

*This is a shot in the dark because I searched the Internet for the past 48h without any results (even formated my computer in doing so -.-)

 

I bought an internal hard drive (HDD) a month ago and used it as second hard drive for games. While switching map in DoD, it says I didn't have Kalt and my game closed... to see that all my games were gone and my harddrive was not detected in ''my computer''.

 

Where I still see it: When I open my computer, the hard drives are listed and I can even create RAID volume with it listed (see screenshot)

 

 

Where I don't see it:

 

Anywhere in windows: Disk management, device manager, list of volumes when trying to reinstall windows (all help I found online needed me to find my HD in some of these places in order to fix it)

Also don't see it in my boot sequence in BIOS setup.

 

 

Like I said it's a shot in the dark; I bought it just long ago enough so that I cannot bring it back and it pains me to buy a new one when I still see it when opening my computer.

 

Can anymore help me with this?

Thank you

 

Pvt. D. Moffat

[gOOse GaGGLeR BAR]

I've tried to find something helpful to you, but most of what I've seen has been forum conversations that seem to lead back to "you got ripped off and bought a fake/faulty hdd" which isn't particularly helpful.

 

The link below is to an EaseUS help article. I've found their info to be decently helpful in the past, even if they are just slinging software.

 

https://www.easeus.com/resource/hard-drive-not-showing-up-or-recognized.html#:~:text=Don't worry if your,this PC or Disk Management.

 

I don't know that any of that is going to be useful, but hopefully you'll find something there.

[gOOse GaGGLeR BAR]

I hope that link helped, because I've been looking for answers in Microsoft help, Tom's Hardware forum, and others. All I can seem to find is a bunch of negativity (hdd failed/failing, etc.).

 

I think it's time for an expert to weigh in

[Moffat 1st MRB]

I think it must be a faulty hard drive in the end, as you first mentionned in your post. It's so weird because it got detected for about 5h because dissapearing again after. I'll wait for it to come back to wipe it, then I'll submit my warrenty.

 

Thansk for the help, Goose ^^

[gOOse GaGGLeR BAR]

I'm sorry I couldn't find anything better for you. I'm just a guy with Google and some free time on a Sunday LOL

 

That's a bummer. I hope your warranty/rma process goes well.