Resolved - New computer

[Quarterman 1st MRB]

So I just bought a new computer, and it is somewhat slow, and it keeps freezing on me. Any ideas of what the problem may be?

[Takel 1st MRB]

Firstly, have you tried updating the drivers and all that (sometimes they are not updated) and have you attempted to uninstall any of the random software that will no doubt have been dumped on your computer? Also, what're the specs?

[Quarterman 1st MRB]

Oh god haha.

How do you update the drivers?

There is fuckall for software except for panda security and steam. Even steam won't load up, error message keeps popping up, and I know fuck all about computers. Where would I find the specs haha.

The company told me to see if the memory was seated well, or do a drive fitness test from this site. I have a friend maybe coming over tonight to take a look for me, I will tell him what you said takel haha.

[Holland 1st MRB]

If viable, I strongly suggest you do away with Panda security. In my opinion, one of the worst security systems for performance ever made, and quite honestly, far more annoying than helpful.

[Dillon 1st MRB]

Sounds like it might be overheating. Was it an assembled or used system? You can take off the sides of your case and blow it out with compressed air and it helps a lot of overheating issues.

Beyond that, I'd look at to make sure the RAM is seated correctly. That is good advice. You may need to reformat, though. Sounds like something is wonky if it isn't a heat or RAM issue.

[Dillon 1st MRB]

Also, what is the error message? They actually mean something.... It may be a lot of letters and numbers, but they are very helpful.

[Holland 1st MRB]

If you take a screenshot of any error messages, it would help us massively to diagnose your problems.

[Quarterman 1st MRB]

It's not over heating, has like 4 fans I think.

The error message is Steam.exe (main exception): CMultiFieldBlob(pSerialized): Partial field header at end of record

[Yamagata 1st MRB]

Does this happen only when you are playing DoDs?

[Holland 1st MRB]

Follow these steps:

1)Exit Steam

2)Go to your steam directory (program files/steam)

3)Delete everything in that directory EXCEPT for steam.exe and the steamapps folder

4)Restart Steam

ALSO, it might be a good idea to take the side panels of your PC anyways, just to clean it out. Dust is the largest culprit for overheating, despite PC fans.

Edited March 14, 2012 by Holland 1st MRB

[Yamagata 1st MRB]

ALSO, it might be a good idea to take the side panels of your PC anyways, just to clean it out. Dust is the largest culprit for overheating, despite PC fans.

You could have a million fans, but they're useless if your vents are clogged with dust. I had a friend tape a piece of paper over her vents because she was tired of them blowing on her leg, computer RUINED, hahaha.

[Quarterman 1st MRB]

It's brand new never used, so no dust haha.

Like I got it running yesterday, took me forever to get steam to actually log me in. Then I started downloading DoD and RAGE, then it froze on me. I rebooted the computer, and now that error message comes up when I try to start steam. But with that all aside, I can't even open my start menu or Internet where it will start to say program is not responding. I try to do control alt delete and that won't even come up.

You could have a million fans, but they're useless if your vents are clogged with dust. I had a friend tape a piece of paper over her vents because she was tired of them blowing on her leg, computer RUINED, hahaha.

That's awesome!

[Holland 1st MRB]

For Steam, do the steps I posted earlier. That should get it working.

If all of these problems persist after a restart, I would strongly suggest a reformat.