Resolved - Graphics Card might be going out not sure....

[T. Graves]

Name:Trent Graves

Rank:Pfc

Type of issue: Hardware

Brief Description of Issue:I believe my graphics card is going out, my screen keeps going black. All the cables are secured in place, drivers are installed properly, and my drivers are updated. It is an older graphics card had it probably 4 years but it is still a good card for it's age. Screen keeps flickering too... about to go to best buy and get a new card.

***Medical Supply Staff ONLY Below this line***

Current Status:Resolved

Main Technician:Cpl. J Kirk

Supporting Technician:

Edited July 21, 2013 by Small 1st MRB

[Barney]

Hey brother, check out my posts in this thread

Most importantly, keep the case off the side of your computer, and make sure your GPU's fan is working. Run heavyload on your machine and let us know if everything comes out OK.

From the sounds of everything I think you're hitting the nail on the head. It's most likely a bad GPU.

Let us know how the machine performs with the card you buy from best buy. Just be aware, their return policy changed recently and only gives you 15 days to make a return.

Regardless, at least run heavyload and make sure the unit doesn't crash or come up with errors.

Good luck!

[J. Kirk]

In my experience over heating cards will freeze the computer. Also defective gpu will freeze or artifact. So please answer these questions.

1. Does the pc still work when the screen goes black? I.e do u still hear game sounds.

2. Do u have a on board graphics card?

3. Have u tried using a different monitor?

4. Have u replaced the vga/dvi/hdmi cable?

Edited July 19, 2013 by Kirk 1st MRB

[T. Graves]

1. Yes it does still work, I can hear sounds and everything. The power to the monitor stays on as well but no back light. I turn the monitor off and back on and it fixes the black screen.

2. Yes I do but it is disabled, currently running an NVidia 650 GTX

Ti.

3. I would, but I don't have another monitor.

4. Yes, I had it running on a VGA and it's currently running on a brand new HDMI cable.

I've been researching the hell out of it.... I went out and bought a new GPU as well because mine was like 6 years old and I needed to upgrade. It still black screens randomly, I checked all my voltages and they are perfectly fine. I checked how much power my PSU is using and it's only using 1/3 of it's max so it's getting plenty of power. The mobo isn't over heating and causing the GPU to not respond. The only thing that's really left is the monitor. I've checked every other variable.

[C. Small 1st MRB]

After speaking with graves via steam chat he seems to have resolved the problem , the cause of this was magnetic interference from the speaker and microphone being to close to the monitor. If any further issues arise please post on here , Moving to resolved will leave it in the tickets just incase.

[Barney]

After speaking with graves via steam chat he seems to have resolved the problem , the cause of this was magnetic interference from the speaker and microphone being to close to the monitor. If any further issues arise please post on here , Moving to resolved will leave it in the tickets just incase.

hot damn