outage Service Disruption :: St. Louis

[Yamagata 1st MRB]

 

I know most of you have noticed the outage, that's all I've got from GameServers.  There's no way for me to restart the servers and no way to make changes to them either.

 

Thanks for your patience.

[Yamagata 1st MRB]

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Apr 30, 2016 - 11:47am EDT

A hardware failure is causing a problem with one of our network segments in St. Louis. We have already prepared a replacement, and it en-route for replacement on Monday, May 2nd.

We are attempting to restore service levels temporarily. The failed device operates temporarily and will be scheduled to restart every 4 hours. This will cause a momentary disruption, but should allow it to function until the replacement is in place.

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Apr 30, 2016 - 4:31pm EDT

Service is restored currently, but due to the nature of the failure, there may be subsequent interruptions. We expect reboots of the affected equipment to happen at 4 hour intervals starting at 6pm EST until the equipment is replaced on Monday, May 2nd. We will follow up here with additional updates as necessary.

A couple updates.  It looks like we're good for now, but we might see some restarts every 4 hours until Monday, and we'll probably go down for a while then when they replace the equipment.