Ping Issues on the Pub

[A. Cannon 1st MRB]

I Have merged this post with a post from Pfc. McGarr and pinned them here to collect tracerts from everyone having the same issues on the pub with ping and lag. To post a tracert follow this procedure:

If anyone else is experiencing this issue, please post a tracert from when you're experiencing latency on the public server. (Open start, type "cmd" and enter "tracert 208.167.243.207")

Or use the PingPlotter Brown has mentioned and run it in the background.

Name: Alec Cannon

Rank: Gunnery Sergeant

Type of issue: (Not sure)

Brief Description of Issue: Every time I join the 1st MRB server my ping goes out of control going up to the 800. It seems it only touches the 1st MRB public server because I can play in a majority of other servers without having ping issues.

***Medical Supply Staff ONLY Below this line***

Current Status: Researching

Researching

Pending Reply

Resolved

Unresolved

Main Technician: J. Ascencio

Supporting Technician: J. Bradley

Edited December 29, 2014 by Candy 1st MRB

[Duckers 1st MRB]

Since i m on right now i m having ping problems. It is jumping from 90 to 200 in 2 sec and back. It is not me router software is uptodate and internet conection says it is strong. Checked my ping via a ping checker sad i had 9-12 pings per sec thats kind of fast compared to what i used to have.

[Yamagata 1st MRB]

Traceroutes are very useful. If I get enough users with issues and proper traceroutes during the ping spikes, I can report it to Gameservers and have them optimize some pipes for us.

[A. Cannon 1st MRB]

Traceroutes are very useful. If I get enough users with issues and proper traceroutes during the ping spikes, I can report it to Gameservers and have them optimize some pipes for us.

Awesome! We will get right on it. I assume you want the basic travert in cmd program?

C:\Users\Alec Cannon>tracert 208.167.243.207

Détermination de l'itinéraire vers 208.167.243.207.choopa.net [208.167.243.207]

avec un maximum de 30 sauts :

1 <1 ms <1 ms <1 ms 192.168.0.1

2 7 ms 7 ms 7 ms 10.72.80.1

3 13 ms 15 ms 16 ms 216.113.122.190

4 24 ms 23 ms 24 ms 216.113.122.234

5 28 ms 37 ms 30 ms 216.113.124.222

6 2066 ms 2008 ms 2057 ms as20473.ae7.ar2.nyc3.us.as4436.gtt.net [69.31.34

.78]

7 31 ms 28 ms 37 ms vl105-as1.pnj1.choopa.net [108.61.79.86]

8 442 ms 378 ms 339 ms 208.167.243.207.choopa.net [208.167.243.207]

Itinéraire déterminé.

C:\Users\Alec Cannon>

C:\Users\Alec Cannon>tracert 208.167.243.207

Détermination de l'itinéraire vers 208.167.243.207.choopa.net [208.167.243.207]

avec un maximum de 30 sauts :

1 <1 ms <1 ms <1 ms 192.168.0.1

2 6 ms 6 ms 7 ms 10.72.80.1

3 15 ms 15 ms 15 ms 216.113.122.190

4 26 ms 22 ms 27 ms 216.113.122.234

5 29 ms 30 ms 29 ms 216.113.124.222

6 517 ms 589 ms 595 ms as20473.ae7.ar2.nyc3.us.as4436.gtt.net [69.31.34

.78]

7 467 ms 484 ms 649 ms vl105-as1.pnj1.choopa.net [108.61.79.86]

8 27 ms 26 ms 28 ms 208.167.243.207.choopa.net [208.167.243.207]

Edited November 16, 2014 by Cannon 1st MRB

[Duckers 1st MRB]

Did you guys tryed to change your bandwidth chanel ?? worked for me

[A. Cannon 1st MRB]

Did you guys tryed to change your bandwidth chanel ?? worked for me

This would depend if he's connecting wirelessly or not. Could you confirm your connection for us Cannon?

PS #Tag

My computer is connected with my router.

[A. Cannon 1st MRB]

Just did another trace today here are the results

1 <1 ms <1 ms <1 ms 192.168.0.1

2 6 ms 6 ms 8 ms 10.72.80.1

3 13 ms 15 ms 15 ms 216.113.122.190

4 21 ms 19 ms 28 ms 216.113.122.234

5 33 ms 28 ms 32 ms 216.113.124.222

6 38 ms 30 ms 37 ms as20473.ae7.ar2.nyc3.us.as4436.gtt.net [69.31..78]

7 1278 ms 1380 ms 1280 ms vl105-as1.pnj1.choopa.net [108.61.79.86]

8 25 ms 26 ms 26 ms 208.167.243.207.choopa.net [208.167.243.207]

[Candy 1st MRB]

Status on this ticket McGarr?

[M. McGarr]

Sorry For the late reply.

Yes, I am still suffering from latency issues when I am in the Pub Server. I have checked and re-checked all possible problems it could have been on my side. When I connect to servers for cs source, cs, DOD:source and other online pc games, I have 0 lagg and no problems at all. It seems to be issues solely with the PUB.

All the best,

Mike

[Yamagata 1st MRB]

Constant high ping or intermittent?

[Sanborne 1st MRB]

Having spoken to Mc Garr a few times about this, He informed me that his ping will be normal over the night when hes on from about 9 PM est > 9 AM EST And then all throughout the day when he joins the server he'll stay at 900+ and bounce around within that area for about 5 - 6 minutes before it calms down but that never lasts. However It skyrockets and prevents him from playing,

[M. McGarr]

Ping varies within I guess the peak hours of the server where the pub is hosted. My latency is usually around 18 to 30 on average throughout dod and other games being hosted by servers on the east coast. It will commence around 9am and stop as late as 9pm. I have windows during the day where it goes back to normal but it is sporadic and I can not give and specific times as to when the lagg spikes start...All I know is that it does a Lightyear jump from 30 to 999 ping within a few seconds.

[T. Brown 1st MRB]

Copying this from Cannon's thread; I recommend anyone experiencing ping issues to try this and post the results.

PingPlotter

It is essentially tracert with a bunch of information gathered over a period of time. Look at the Avg #'s (average ping response...the one after is Current ping response) on each line of information. Most are in the 20-30s, which is normal. The moment it gets to hop 14 (the same place that Cannon's starts fucking up, where it gets to choopa's servers), it jumps to almost 100.

This tells me it isn't my ISP or any of the connections to the server, but the server host itself. There is no actual loss (the first set of digits next to the Hop number; you can see when my modem goes down, it has loss of course...it went down a few times today, it stays there for duration of the plotted set), so it isn't that kind of issue. Nothing gets shut down. Shit just gets throttled. I'm not sure what could cause this.

I'd LOVE to see if anyone's who's looks similar so please download this shit and try it out for me for a couple hours during peak traffic time (daytime) please! Take a screenshot of the picture like I've done here and post it for us to witness.

I highly recommend this program for anyone experiencing any sort of issues with their internet. Link. It's free for 30 days, $40 after that (or $200 for the pro, which has more network features and isn't really necessary for residential needs), but after 30 days, if you just click "register later" you can keep using it indefinitely for free. You can change the intervals/duration of the ping, the IP, all sorts of configs to suit your needs. Leave it running for a day and you'll see exactly where the problems arise and whether or not you can actually fix it without ISP or further help.

[Gearhart 1st MRB]

Some screenies from awhile ago when i was having issues

[Bradley 1st MRB]

Any update on this Cannon? Are you still experiencing any issues?

[Candy 1st MRB]

If anyone else is having these ping issues, download the Ping Plotter program here. Post any results if you are having the issue then Lt. Col. Yamagata can make a case to take to the server provider. Thanks.

[Tate 1st MRB]

I have been having issues the past couple weeks with lag spikes and ping issues. I don't know if this will show any of that but I hope it helps.

[Tate 1st MRB]

here's a longer one

[A. Cannon 1st MRB]

I used ping plotter for a couple of hours today.

[Bradley 1st MRB]

If anyone else is experiencing this issue, please post a tracert from when you're experiencing latency on the public server. (Open start, type "cmd" and enter "tracert 208.167.243.207")

Or use the PingPlotter Brown has mentioned and run it in the background.

[A. Cannon 1st MRB]

[Tate 1st MRB]

just had a weird issue where some people were lagging in the server(me and taze) and some weren't. I was having issues where the voices were choppy and my movement was too.

here is the trace.

[T. Brown 1st MRB]

Getting the same issues here Tate, with the exact same tracert too; that hop in between the choopa servers causing all the trouble : (

[G. Williams]

So I have been noticing higher than usual "randomness" in registry etc on the server, been making me whinge about it. Finally got round to running pingplotter. I get a sea of red!

The 1st attached image is early in the day (UK) server pretty empty so pretty low load everywhere I guess, and its not too bad. Second image was 7pm UK time on full server, loads of packet loss etc, I assume there is not a huge amount I can do about this? There is some loss on the 1st hope so going to see if there is a firmware update for my cable router but the biggest issue is the choopa hop. (traceplotting other places such as google.com gave the expected result of very low ping and no loss) edit: 7:30 for half an hour server is full but I'm not playing - 4th image - consistent 80% packet loss on hop 9 :s note 2.5s trace interval vs 1s for earlier images.

I'm on a Virgin Media 120Mb/s connection (3rd image) so bandwidth should definitely not be a problem.

Cheers,

Williams